Last Updated: 31/01/2024

 

Data Collection 

Forget-Me-Not Flowers collects personal information through a form on our website, which includes your name, contact number, email address, and any message you provide. Additionally, we gather information through our online checkout process for e-commerce purchases. This information is essential for processing orders and communicating with you.

 

Data Usage 

The personal information collected is utilised for two main purposes:

• To respond to queries submitted through our contact form.
• To process and fulfil e-commerce purchases made on our website. Your information will not be used for any other purposes without your explicit consent.

 

Data Sharing and Disclosure 

We may share your personal information with third-party service providers who perform services on our behalf, such as payment processing and delivery logistics. These third parties are prohibited from using your personal information for any other purposes and are contractually obliged to comply with data protection laws.

 

Data Storage and Security 

Your personal data is stored securely and is safeguarded against unauthorised access, use, or disclosure. We implement a variety of security measures to ensure the safety of your personal information.

 

User Rights and Choices 

Under UK data protection laws, you have the right to access, correct, delete, or restrict the use of your personal data. You can exercise these rights by contacting us using the details provided below.

 

Consent and Communication 

By providing your personal information to us, you consent to the collection and use of this information in accordance with this privacy policy. We will notify you of any changes to our privacy policy by posting the new policy on our website.

 

International Data Transfers 

Your personal information may be stored or processed in countries outside the UK, but we will always ensure it is protected to the same standards as if it were in the UK.

 

Compliance with UK Laws 

Our privacy practices are designed to comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

 

Cookies and Tracking 

Our website utilises cookies to enhance user experience. You will be informed about our use of cookies when you first visit our website and consent will be sought where required.

 

Contact Information 

For any privacy-related questions or concerns, please contact us at 01772 462800, or visit us at Forget-Me-Not Flowers, 2A Sumner Street, Leyland, Lancashire, PR25 2LD, or use the contact form on our website.